Privacy Policy

Privacy Policy for ZapHub

At Zap Project (hereinafter referred to as "we," "our," or "the Developer"), we value your privacy and are committed to protecting the information you provide when using ZapHub (hereinafter referred to as "the Product", encompassing both ZapHub Freemium and ZapHub Premium). This Privacy Policy explains how we collect, use, store, and protect your personal information. By using the Product, you agree to the practices described in this policy.

1. Information We Collect

We collect the following information when you use ZapHub:

• Account Information:If you register or purchase ZapHub Premium, we may collect your name, email address, and other information necessary to process your purchase.
• Device Information (Freemium):If you use ZapHub Freemium, we collect information necessary to generate your temporary access key, such as your Hardware ID (HWID) and IP address, to prevent system abuse.
• Usage Information:We collect data about how you interact with the Product, such as usage time, features used, and any errors encountered.
• General Device Data:We may collect information about your device, such as the operating system and browser type, to improve compatibility and performance of the Product.

2. Use of Information

We use the collected information for the following purposes:

• Providing and Improving the Product:To ensure that ZapHub functions correctly and to implement updates and improvements.
• Customer Support:To respond to your inquiries and provide technical assistance when needed.
• Security:To detect and prevent fraudulent activities, abuse, or violations of our terms of service.
• Communications:To send you updates, important notifications, or information related to the Product (if you have opted to receive them).

3. Sharing Information

We do not sell, rent, or share your personal information with third parties, except in the following circumstances:

• Service Providers:We may share information with trusted service providers who help us operate the Product (e.g., payment processors for ZapHub Premium or hosting services). These providers are required to maintain the confidentiality of the information.
• Legal Compliance:We may disclose information if required by law or to protect our rights, property, or safety, or those of our users.

4. Information Security

We implement technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure, so we cannot guarantee the absolute security of your data.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

6. Your Rights

You have the following rights regarding your personal information:

• Access:You can request a copy of the personal information we hold about you.
• Rectification:You can request that we correct any inaccurate or incomplete information.
• Deletion:You can request that we delete your personal information, provided we are not required to retain it for legal reasons.
• Objection:You can object to the use of your information for specific purposes, such as direct marketing.

To exercise these rights, please contact us through our official support channel.

7. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience with the Product. These tools help us analyze traffic, remember your preferences, and optimize performance. You can disable cookies in your browser settings, but this may affect the functionality of the Product.

8. Minors

ZapHub is not intended for individuals under the age of 13. If we discover that we have collected information from a minor without parental or guardian consent, we will delete such information immediately.

9. Changes to the Privacy Policy

We reserve the right to update this Privacy Policy at any time. Modifications will be published on our website or distribution platform. Continued use of the Product after such changes constitutes your acceptance of the revised policy.

10. Contact

For any questions, concerns, or requests related to this Privacy Policy or the handling of your personal information, we only offer support through our official Discord server. We do not provide assistance via email, social media, or other channels. Please join our Discord server and head to the support channel to receive help.

Thank you for trusting Zap Project and for using ZapHub.